Information Technology Technician I
Richland School District
Richland, WA
Full-time
Information Services / Technology (IT)
Posted on November 30, 2018
Richland School District is seeking a 6 month temporary Information Technology Technician 1.
Essential Functions and Responsibilities:
- Work under the supervision of the Executive Director of Information Technology (I.T.).
- Provide technical assistance supporting district-wide technology relating to networks, hardware, and software via telephone and remote control of computers to ensure minimal down time and greatest student and staff productivity.
- Respond to inquiries relating to hardware and/or software for the purpose of resolving problems in support of district sites and users.
- Maintain and develop, when necessary, technical documentation for the purpose of providing instruction and reference.
- Install desktop applications and network access software for the purpose of providing upgrades to maintain current district standards.
- Assist in maintaining and supporting district inventory, remote access, imaging, software licensing, help desk, etc., resources utilizing district software packages.
- Detailed knowledge of and able to support:
- Microsoft operating systems and applications:
- Windows 7/8/10
- Office 2013/2016
- Outlook 2013/2016
- Internet Explorer 11.0 and above o Chrome and Firefox web browsers o Apple iOS 9 and MAC OSX and above
- Hardware includes but is not limited to: PC’s (memory, CDRW and hard drives, monitors, etc), laptops, Chromebooks, printers, document cameras, VoIP phones, DVD players, and LCD projectors.
- Microsoft operating systems and applications:
- Provide support to the I.T. Department when necessary.
- Assist in supporting customer service goal of the I.T. Department.
- Perform other duties as assigned by Executive Director of I.T.
Richland School District is an EOE.