Richland School District

Richland , WA

Information Technology Technician I

Richland School District
Richland, WA Full-time
Posted on November 30, 2018

Richland School District is seeking a 6 month temporary Information Technology Technician 1.

Essential Functions and Responsibilities:

  • Work under the supervision of the Executive Director of Information Technology (I.T.).
  • Provide technical assistance supporting district-wide technology relating to networks, hardware, and software via telephone and remote control of computers to ensure minimal down time and greatest student and staff productivity.
  • Respond to inquiries relating to hardware and/or software for the purpose of resolving problems in support of district sites and users.
  • Maintain and develop, when necessary, technical documentation for the purpose of providing instruction and reference.
  • Install desktop applications and network access software for the purpose of providing upgrades to maintain current district standards.
  • Assist in maintaining and supporting district inventory, remote access, imaging, software licensing, help desk, etc., resources utilizing district software packages.
  • Detailed knowledge of and able to support:
    • Microsoft operating systems and applications:
      • Windows 7/8/10
      • Office 2013/2016
      • Outlook 2013/2016
      • Internet Explorer 11.0 and above o Chrome and Firefox web browsers o Apple iOS 9 and MAC OSX and above
    • Hardware includes but is not limited to: PC’s (memory, CDRW and hard drives, monitors, etc), laptops, Chromebooks, printers, document cameras, VoIP phones, DVD players, and LCD projectors.
  • Provide support to the I.T. Department when necessary.
  • Assist in supporting customer service goal of the I.T. Department.
  • Perform other duties as assigned by Executive Director of I.T.

Richland School District is an EOE.