Position Purpose: The primary role of the Medical Assisting Clinical Instructor is to be responsible for preparing and delivering didactic and practical clinical/lab education for medical assisting students. To maintain clinical proficiency, a portion of this role will be dedicated to performing clinical and/or administrative functions as a medical assistant. While it may vary based on teaching load, this is expected to encompass approximately 50% of this position’s scheduled work time.
PREREQUISITE SKILLS:
- Preferred 3-5 years teaching and/or precepting experience
- Preferred previous experience utilizing Meditech EMR
- Experience using virtual platforms such as Microsoft Teams, Zoom, Go to Meeting, etc.
- Self-learner and ability to easily learn new software programs
- Excellent organizational skills with attention to detail
- Professional presentation
- Excellent customer service and listening skills
- Ability to work independently
- Ability to work flexible hours including some evenings
- Ability to take direction from leadership regarding approach to implementation
- Demonstrated oral and written communication skills to effectively communicate with management, providers, and patients.
- Operational knowledge of telephones, fax machines, postage machines, and other office equipment.
- Demonstrated ability in handling patient confidentiality.
- Ability to work with peers in a team situation and create a positive work environment for team members.
- Demonstrate a functional and technical understanding of applicable scheduling and billing software, Intranet and Internet usage, Excel/Word software, E-mail Usage and Web-based applications. Required to check e-mail daily and use as a source of internal and external communication. Required to understand and utilize electronic medical record technology.
Essential Functions:
The following list describes the essential duties of this role. Individuals in this role may not perform these duties, or may perform additional, related duties not listed here.
- Develops curriculum for the medical assisting program in conjunction with objectives created by the Accrediting Bureau of Health Education Schools (ABHES)
- Instructs students in both didactic and clinical settings
- Fulfills patient care responsibilities as assigned that may include checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; charting; relaying instructions to patients/families; answering calls, and providing pertinent information.
- Fulfills clerical responsibilities as assigned that may include advising business manager of the need to send medical records, receives medical records that have been requested; obtaining lab/X-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying patient demographics; managing and updating charts to ensure that information is complete and filed appropriately.
- Fulfills environmental responsibilities as assigned that may include setting up instruments and equipment per department protocols; cleaning exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; cleaning sterilizer per scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies except for vaccines; and restocking exam/procedure rooms.
- Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisor.
- Fulfills clinical medical assisting responsibilities that within scope of practice as described by nurse practice act, which may include medical/surgical asepsis, sterilization, instrument wrapping and autoclaving; checking vital signs ; physical examination preparations; clinical pharmacology; drug administration through various routes including injections; prescription verifications with physician’s orders; minor surgery assists including surgical tray set-up pre/post-surgical care, applying dressings, and suture removal; biohazard waste disposal and monitoring; therapeutic modalities; instructing patients with assistive devices, body mechanics, and home care; laboratory procedures including Occupational Safety and Health Administration (OSHA) guidelines; quality control methods; CLIA-waived testing; capillary punctures and venipuncture; specimen handling such as urine, throat, vaginal, stool, and sputum; electrocardiography including mounting, emergency triage, and first aid. Medical assistants must adhere to the MA scope of practice in the laboratory.
- Other duties as assigned.
Competencies:
Demonstrates the following competencies:
Attitude/Customer Competencies
- Caring, compassionate, and approachable in all customer contacts
- Privacy-respects customers’ rights to privacy and modesty
- Confidentiality-maintains customers’ confidentiality
- Telephone etiquette-speaks so that customers hear a smile
- Appearance-takes personal ownership in appearance and that of work environment
- Initiative-takes necessary steps to fix problems immediately
- Providing direction and customer acknowledgment-provides personalized attention by being courteous, friendly, and helpful when responding to customers’ needs
- Timely service-recognizes that customers’ time is very valuable; provides them with prompt service
- Customer information/Education-Provides customers with the best information needed to make informed choices
Relationship Competencies/Work Group Competencies
- Demonstrates advocacy, respect and truth telling
- Demonstrates accountability for
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Required Experience: Three to five years of recent experience working in a medical practice as a certified medical assistant. Must be proficient in computer skills, including Microsoft Office (specifically Word and Excel), self-disciplined, energetic and passionate. Should be highly organized and be well-developed in oral and written communication skills. Must demonstrate sound judgment, decision-making and problem-solving skills.
Required Education: High school diploma or general equivalency diploma (GED). Medical Assistants must have graduated from a medical assisting program that is accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or by the Accrediting Bureau of Health Education Schools (ABHES).
Required Certificate/License: Certification to work in a clinical role providing direct patient care. BLS certification thru the American Heart Association (AHA) and TB certification thru the American Lung Association (ALA) preferred.
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