Customer Retention SpecialistDigital First Media
Customer Retention Specialist
Digital first media, publisher of the oakland press, macomb daily, morning sun, news herald, and press & guide is recruiting for a customer retention specialist! In this role you will help develop and execute strategies to better meet the needs of our subscribers and retain them as customers. Who we’re looking for: a positive, cheerful, team player with basic computer skills, superior work ethic, and strong commitment to providing excellent customer service.
We are an equal opportunity employer, minority/female/disability/veteran. Digital First Media is a leader in local, multi-platform news and information, distinguished by its award-winning, original content and high quality, diversified portfolio of local media assets. We offer local news and information web sites and mobile apps offering rich multimedia experiences across the nation, keeping you informed with hard-hitting journalism has never been more important. With over a hundred years of experience, we know what matters from local to national.