Clerk-Typist/ReceptionistBenton-Franklin Health District
Benton-Franklin Health District is seeking a Clerk-Typist/ Receptionist.
Essential Job Functions:
Provides initial contact with clients and determines from the client the needs for services. Initiates and assists clients in completing forms. Assures information is correct.
Registers clients into BFHD computer system from a clearly established form, print encounters for services, charges appropriate fees and reconciles payments. Balances monies and cash drawer daily and readies deposit for the bank.
Receive, screen and direct telephone calls on multi-line phone system. Must maintain current about basic knowledge of programs offered and stay abreast of staff changes.
Maintain current knowledge and comply with all RCW’s, HIPPA regulations and department/agency policies and procedures to protect the privacy and security of protected health information and confidential information.
Operates adding machines, and other office machines whose use can be readily learned on the job.
Opens, date stamps and sorts incoming mail, orders supplies as needed, copying bulk projects, faxing and maintains office equipment.
Schedules client appointments, process paperwork associated with type of appointment.
Benton-Franklin Health District is an Equal Opportunity Employer Benton-Franklin Health District Values.
Excellence: We deliver the highest quality services incorporating community assessment data and evidence based practices to produce the best possible health outcomes.
Diversity: We feel a stronger community is based on engaging all cultures, attitudes, and beliefs.
Communication and Collaboration: We share information and talents to best serve our community.
Integrity and Accountability: We make informed decisions to earn the trust of those we serve and strive to do what’s right.
Effectiveness: We maximize resources to provide proactive and relevant services that improve our community’s health.
Benton-Franklin Health District is a drug-free, tobacco-free workplace.
Typing letters, files, labels and other forms as needed.
May be required to perform and document Medicaid Administrative Match activities per the Medicaid Administrative Match Training Manual for LHJs.
Respond to public health emergency drills/exercises or actual events as requested.
Other duties as assigned.
Knowledge, Skills And Abilities:
Knowledge of general office practices, including cash handling.
Skills in spelling and arithmetic.
Typing/Keyboarding required 40 wpm.
Ability to learn multi-line phone system.
Ability to learn and utilize specialized software programs.
Ability to type and perform routine clerical activities quickly and accurately.
Ability to understand and follow directions, policies and procedures.
Ability to learn general office procedures and terminology.
Ability to maintain courteous attitude with public and fellow employees.
Ability to use tact and discretion in working with the public.
Benton-Franklin Health District is a tobacco, drug and alcohol free workplace. Equal opportunity employer.